Documentación CyberPlanet 6.5


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This new tool offered by CyberPlanet 6.5, is ideal to reward your customers according to the consumption they make.
The promotions contain the possibility to combine products and PC usage time. Promotions can be segmented by profile and team group.

Access the settings


Enter the PC Servidor menu → Settings → Marketing → Offers

Kind of offers


There are two types of offers: Combo of products and/or time and Credit recharge.

a) Combo of products and/or time

This option is ideal for selling combined offers, PC usage time and products. It has a wide variety for its availability, so you can configure exactly which PC you want your customers to use or the day and time when it will be available.

b) Credit recharge

This type of offers is very simple, from here you can reward a top up. Ideal to use with high-value top ups or apply 2 x 1, associated to credit transfer between customers.

Create a "Combo of products and/or time" or "Credit recharge"


To create a Offer click on the New button.

And configure the parameters:

1- Name

Choose a name to identify your Offer.

2- Available in profile

Choose the profile for which the offer you are creating will be available.

3- Price

For the combined promotions, from here you can see the total amount you have it.

The Offers of Recharge of credit, it is configured from here the amount that will have to pay its customers.

4- Offer Type

    • Combo of products and/or time

      This option is ideal for selling PC usage time and products, with exclusive prices. Or you can use this option to sell wholesale. For example: 10 Kilkat for $40, while the unit sells it for $5.

    • Credit recharge

      Here you must set two parameters: The value to which you want to sell the promotion and the credit you will give the customer.

      For example: By charging $100, the customer will get $200 credit.

Combo of products and/or time


5- Offer definition: Set up

    • PC usage time

      • Not included

        Ideal for offers containing only products.

      • Include in the offer

        Place the PC usage time that will contain the offer.

    • Products

By pressing Add Products, you can choose the products that contain the offer.

Please note that when setting up your offer, you can edit the selling price of your products. 

Warning

The maximum amount of different products, which can be sold in a promotion, are 22.

6- Availability

From here you can choose limitations for your offers.

    • always available

      This option is enabled by default. If you do not want to set any restrictions, do not change them.

    • During buying day

      Using this option the promotion will be valid only on the day it was purchased. For example: The client buys the promotion on Tuesday 14/10, this will be valid until 14/10 until 23.59hs.
      If you wish, you can also mark or unmark the days when your offer will be available for sale.


    • From the day of purchase to the:

      Set exactly from what time and until when your promotion will be available. It can be available until the same day in the schedule you set or until the next day in the schedule you want.
      Here you can also mark or unmark the days when your offer will be available for sale

    • Days after buying

      Using this setting you can set a maximum durability period for your promotion.
      Here you can also mark or unmark the days when your offer will be available for sale

      .

7- Allowed Equipment

From here you can choose which terminals customers will apply each of the Offers you want to create.

Edit

By double-clicking the row of the promotion you want to modify or by pressing Edit, you will access the edition.

Delete

Select the offer you want to remove and then press Delete.

How to sell a offer


Access the POS and choose Free Passes/ Promotions (or press the F10 keyboard shortcut)

Important

When a customer has account credit and time per promotion, the promotion time is always discounted first.

 

This type of promotion is very simple, from here you can reward a top up. Ideal to use with high-value top ups or apply 2 x 1

For the combined promotions, from here you can see the total amount you have it.The promotions of Recharge of credit, it is configured from here the amount that will have to pay its customers.

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